I have received a faulty item, what should I do?Updated a month ago

If you receive an item that is faulty upon delivery, please contact our Customer Service team at [email protected] as soon as possible. We want to ensure that any issues are resolved promptly and efficiently.

When reaching out, please provide your order number and a detailed description of the fault, including any relevant photographs if possible. This information will help us assist you more effectively. Our team is dedicated to addressing your concerns and will guide you through the process of resolving the issue. Thank you for bringing this to our attention.