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Delivery

How do I track my order?

Once your order has been dispatched from our warehouse, you will receive a shipping confirmation email containing your tracking details. To track your parcel, simply click the link provided in the email to access your tracking page. Please note that

How long does delivery take?

All orders are shipped via UPS Monday through Friday, excluding holidays. Orders placed after 12:00 pm EST will be shipped the next business day. Delivery Rates. Please note, we cannot ship to P.O. boxes. Customers are responsible for tracking their

Do you ship to PO Boxes?

We regret to inform you that we are currently unable to ship to PO Boxes. We apologise for any inconvenience this may cause and appreciate your understanding.

What should I do if my order hasn't arrived yet/my delivery date has passed?

We’re sorry to hear that your order hasn’t arrived yet. Once we dispatch your items, you will receive a shipping confirmation email containing your tracking details, allowing you to follow your parcel’s journey. If you are experiencing a significant

What shall if do if there is a missing item from my order?

If you notice that any items are missing from your order upon delivery, please contact our Customer Service team at [email protected] as soon as possible. To help us assist you more effectively, please include your order number and a

How much does delivery cost?

Orders placed Monday to Friday before 12 PM (EST) are usually dispatched the same day. Orders placed later or at weekends will be shipped the next working day. Ground Shipping is $10 (1–5 working days). Complimentary delivery is available on orders o